The benefits packages of the past do not suit our modern-day workforce. In an age where working from home has become the new normal, businesses strive to find ways to entice and retain the best talent. The best way to attract the “stars” in your industry is to find out what they want first. How? Feedback.
How Do I Collect Employee Feedback?
Having a regular inflow of employee feedback helps executives keep a finger on the company’s pulse. Knowing how employees and associates feel about your benefits can open the door to improvements that allow management and employees to win. Collect employee feedback using the following:
- Surveys: These can provide an overview of employee sentiments. They can also be easily shared through an email or link. When tallied up, the percentages show what benefits are wanted, needed, or should be discarded according to majority opinion.
- Focus groups: Focus groups usually consist of representative members from the different areas of your company. By discussing subjects with open-ended communication in a group setting and listening to the responses, you may find a deeper understanding of group sentiments. You can appoint a human resources staff member or hire a professional to conduct these meetings.
- One-on-one meetings: Personal meetings can provide qualitative information to help you to understand your workforce better.
How Do I Analyze My Feedback?
When analyzing the feedback you collect, look for broad areas of agreement. If 95 percent of surveyed employees wish they had better dental coverage, and 85 percent say they do not use vision coverage, the data provides invaluable direction. The information shows that improving your group dental insurance benefits would be appreciated company-wide.
Focus groups and personal meetings provide an in-depth understanding of employee needs. Always consider the majority opinion rather than a single person’s concerns, as the goal is to benefit the entire group.
What Steps to Take After Your Analysis
If you get a large staff sample in surveys, you will discover clear trends. Following the “95 percent want better dental” example, you could speak with one of our group insurance agents to learn about dental programs offering better coverage. It is rewarding for employees to know their opinions matter and see changes based on their input.
Gathering Employee Feedback: Why it Matters.
Employees’ voices matter; they need to feel heard. Encouraging employee contributions through surveys and focus groups can help:
- Increase engagement: Staff will feel like they are part of the decisions made by management.
- Increase employee tenure: Employees who feel they are being heard are more likely to stay with your company.
- Streamline costs: By conducting regular reviews, you can reduce the cost of benefits your employees don’t need or want.
- Improved culture: A continuous flow of communication between employees and management fosters greater understanding and a culture that employees appreciate.
Employee Benefits Packages That Work
If you want to improve your employee benefits, an updated group insurance policy can be crafted to suit your budget while being a powerful attraction for new hires. Talk with one of our agents today to evaluate your current benefits package—we can build a custom benefits package that reflects the real-world needs of your team.